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Privacy policy

I receive, collect and store any information you enter on my website or provide to me in any other way. In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password when creating a profile within this website; computer and connection information and purchase history. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. This information is only kept by Spoken English Studies and will not be passed onto any third parties.

When you conduct a transaction on my website, as part of the process, I collect personal information you give to me, such as your name, address and email address. Your personal information will be used for the specific reasons stated above only and will not be passed onto third parties.

I collect such non-personal and personal information for the following purposes:

  1. To provide and operate the services connected to this website

  2. To provide my users with ongoing customer assistance and technical support;

  3. To be able to contact my visitors and users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I or my business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

My company is hosted on the Wix.com platform. Wix.com provides myself with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by my company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my company, or as otherwise necessary to contact you to enforce my user agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.

My website tracks personal information through the use of cookies, and some external services. Information about these sources are shown below:

Access to third-party accounts
Stripe account access
Personal Data: various types of Data as specified in the privacy policy of the service

Advertising
Direct Email Marketing (DEM)
Personal Data: email address; first name; last name

Analytics
Google Analytics, Google Analytics with anonymized IP and HubSpot Analytics
Personal Data: Cookies; Usage Data

Google Analytics Advertising Reporting Features
Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

Google Analytics Demographics and Interests reports
Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

Google Analytics for Firebase
Personal Data: Cookies

Contacting the User
Mailing list or newsletter
Personal Data: Cookies; country; email address; first name; last name

Displaying content from external platforms
Instagram widget and YouTube video widget
Personal Data: Cookies; Usage Data

Handling payments
Stripe, Apple Pay and Google Pay
Personal Data: various types of Data as specified in the privacy policy of the service

Interaction with external social networks and platforms
Facebook Like button and social widgets and Twitter Tweet button and social widgets
Personal Data: Cookies; Usage Data

Managing contacts and sending messages
Mailchimp
Personal Data: country; email address; first name; last name

Managing data collection and online surveys
SurveyMonkey
Personal Data: email address; first name; last name

Managing landing and invitation pages
Mailchimp Landing Page
Personal Data: country; date of birth; first name; last name

Remarketing and behavioral targeting
Remarketing with Google Analytics
Personal Data: Cookies; Usage Data

User database management
HubSpot CRM
Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

Wix uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information I have about you, you are invited to contact me at info@spokenenglishstudies.com

If you don’t want me to process your data anymore, please contact me at info@spokenenglishstudies.com

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